THE OREGON THERAPIST LLC
PRIVACY POLICY
Last Updated: May 20, 2025
The Oregon Therapist LLC (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (this “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit, register with, purchase a subscription to, access, or otherwise use (collectively, “interact”) the website www.theoregontherapist.com (our “Website”), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy also applies to information we collect in email, text, electronic messages, telephone calls, and other communications between you and us.
This Policy does not cover information collected by third parties, including any data gathered from interactions with advertisements, job postings, hyperlinks, or other third-party content that may be linked to or accessed through our Website (see Third Party Services).
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By using our Website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children. No one under age 18 is permitted to provide any information to or on our Website. We do not knowingly collect personal information from children. If you are under 18, do not use or provide any information on our Website. Do not, through any of its features, register on our Website, use any of the interactive features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].
Information We Collect & How We Collect It
We collect two basic types of information:
- Information that identifies (whether directly or indirectly) a particular individual, such as your first name and surname, postal address, email address, telephone number, username, password (“Personal Information”); and
- Information that does not directly or indirectly identify and cannot reasonably be used to identify an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.
We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregate Information”).
We collect this information from and about you:
- When you directly provide it to us, such as when you fill in forms or surveys on the Website, create an account, purchase a subscription, upload content, use the search function, request information, report a problem, or contact us directly (whether by phone, email, or through an electronic contact form).
- Automatically from you when you use our Website, such as your usage details, Internet Protocol (“IP”) address, which includes your approximate physical location, and information collected through cookies and other analytic tracking technologies (see Information We Collect Through Automatic Data Collection Technologies).
- From third parties, such as site, platform, and/or analytics providers, about your use of our Website.
Depending on your account’s level of access, you may be permitted to provide information to be published or displayed (hereinafter, “posted”) on public areas of our Website or transmitted to other users of our Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we restrict access to certain features to specific users, please be aware that no security measures are completely foolproof or impenetrable. Additionally, we cannot control the actions of other users of our Website. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, other communication data, and the resources that you access and use on our Website.
- Information about your computer and internet connection, including your IP address, Media Access Control (“MAC”) address, computer type, screen resolution, operating system name and version, device manufacturer and model, language, and internet browser type.
The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. The information we collect helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Embedded Scripts. Embedded scripts are code snippets or scripts that are integrated into a website’s HTML or other markup languages. We use “embedded script” to collect information about your interactions with our Website, such as the links on which you click.
- Click Tracking. Click tracking is an analytical feature that measures and reports where users click or tap on our Website. Every time you click on our Website, we record the event and log your user session for future analysis. We use this information only to improve our services. Click tracking collects time of click, browser type, operating system, device model, duration on page(s), and the IP address assigned to you on the date when you visit our Services.
- Analytics. We collect analytics information through Google Analytics (see Third Party Services). This includes information such as how often users visit our Website, what pages they visit when they do so, what other sites they used prior to coming to our Website, and users’ IP addresses. We use the information we get from Google Analytics only to improve our Website, and do not combine the information collected with personally identifiable information.
We do not control third-party tracking technologies or how they may be used. The information they collect may be associated with your personal information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. If you have any questions about an advertisement or other third-party-provided content, please contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Third Party Services
Our Website provides third-party content (such as advertisements, job postings, informational guidance, and other materials) that may be linked to or accessed through our Website. The inclusion of a link on our Website does not imply endorsement of the linked site or service by us. In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, including with respect to any Personal Information you disclose to other organizations through or in connection with such third-party content.
These third parties may use other tracking technologies like web beacons, click tracking, and cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Website.
We use the following third-party tools in connection with our Website:
- Google Analytics. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website. The cookie cannot be used by anyone but Google. The information Google collects may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control Google’s tracking technologies or how Google may use them. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy. If you have any questions about how Google Analytics uses your information, please contract Google directly. For more information on how to opt-out of Google Analytics, see Choices About How We Use and Disclose Your Information.
Please note that in many instances, third parties do not collect Personal Information. Please reach out to each provider directly for more information on whether your interaction with its content results in the collection of your Personal Information, and whether, if so, it is de-identified or anonymized.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you, including to allow you to participate in interaction features on our Website.
- To personalize your experience on our Website.
- To provide you with information, products, or services that you request from us.
- To confirm your eligibility status for a particular subscription, such as to determine whether you hold the necessary licensure to quality as a mental health provider.
- To provide you with notices about your account/subscription, including expiration and renewal notices.
- To send administrative information to you, such as regarding changes to our Website or any products or services we offer or provide through our Website, terms, conditions, and policies.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- For internal management and business purposes, such as data analysis, developing new services, and enhancing, improving or modifying our Website.
- As we believe to be necessary or appropriate, and only as permitted under the Health Insurance Portability & Accountability Act and amendments thereto (“HIPAA”) or other applicable law: (a) to comply with legal process; (b) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (c) to protect our operations or those of any of our affiliates, including in connection with investigating security incidents; or (d) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
- In any other way we may describe when you provide the information, or for any other purpose with your consent.
We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose your Personal Information collected as described in this Policy:
- To our third-party service providers who assist us to provide our Website (such as website hosting, data analysis, information technology and related infrastructure provision, email delivery, and other services), and with whom we have a contract that includes appropriate privacy obligations.
- To third-party verification providers (e.g., Oregon Medical Board, the Oregon Board of Licensed Professional Counselors and Therapists, Board of Licensed Social Workers, Oregon Board of Psychology, and the Oregon State Board of Nursing) to determine status and legitimacy of required license(s) for applicable subscription accounts.
- To such third parties and for such purposes to which you consent, or which may be authorized or required by law (such as to comply with any court order, law, or legal process, including responding to government or regulatory requests).
- To enforce or apply our Terms of Use [https://theoregontherapist.com/terms-of-use/], and other agreements, including for billing and collection purposes.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the Company about our Website users is among the assets transferred.
- If we believe disclosure is necessary or appropriate to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others.
- To fulfill the purpose for which you provide it, or for another purpose with your consent.
- For any other purpose disclosed by us when you provide the information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. The following mechanisms provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly. Other ways to opt-out of specific data collection technologies that we utilize include:
o Google Analytics. Google has a browser add-on for opting out of Google Analytics which can be found here: https://tools.google.com/dlpage/gaoptout.
o Do Not Track Signals. Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not been adopted, our Website does not process or respond to “Do Not Track” signals.
- Geolocation Services. We collect and process information about your device’s precise location. This information is achieved through various technologies, including but not limited to GPS, Wi-Fi, and cell tower proximity. You have the option to disable location services on your device or adjust app-specific permissions. However, please be aware that opting out of geolocation services may limit your access to certain features or functionalities of our Website. We use geolocation information to evaluate our Website’s business performance by assessing usage patterns and geographical distribution. We use this information only to provide and improve our Website and personalize your experience; we do not combine the information collected through the use of geolocation services with personally identifiable information.
- Promotional Offers from the Company. If you do not wish to have your email address/contact information used to promote our products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may click unsubscribe in the email or send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to us as a result of a purchase, service experience, or other transaction.
- Third Party Collection. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website at https://thenai.org/opt-out/.
Accessing and Correcting Your Information
You can review and change your Personal Information by logging into our Website and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from our Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on our Website, including User Contributions, is governed by our Terms of Use [https://theoregontherapist.com/terms-of-use/].
Your State Privacy Rights
If applicable, state consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. Please know that we do not currently trigger most state-specific privacy rights. We do not sell your Personal Information, nor do we process it for targeted advertising or profiling. If you think a state-specific right applies, please send your rights request to [email protected].
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Where you have a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. And urge you to be careful about giving out information in public areas of our Website like forum pages, profiles, and message boards. The information you share in public areas may be viewed by other users of our Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to or from our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the primary email address specified in your account and/or through a notice on our Website home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you (if you have an account with us), and for periodically visiting our Website and this Policy to check for any changes.
Contact Information
If you have any questions or concerns regarding this Policy or need to access this Policy in an alternative format due to having a disability, please email us at [email protected].